Can employees receive care in a timely manner?
The national average length of time between a client’s first outreach or referral until their first mental health or substance use appointment is 48 days.2
Does the care provided extend to family members?
50% of working parents miss work to deal with their child’s mental health issues.3
Is the process of receiving care too challenging?
In a 2022 survey of 2,000 adults, 27% said they did not get mental health care or medication that they thought they needed in the past year.4 Among that 27%, the main reasons were unaffordability (20%), too busy or could not get the time off work (20%), afraid or embarrassed to seek care (20%), or unable to find a provider (13%).4
Does your offering affect performance and productivity?
Between 2018 and 2022, there was an increase of over 40% in mental health-related short-term disability claims.5
Answer these important questions with help from our Mental Wellness Scorecard
Managing workforce mental wellness can be overwhelming
Guardian + Spring Health can help make it easy, with support for employees AND family members.
2 days
Average of two days to see a provider vs. 48-day national average6
12%
Participants report 12 percent fewer missed days7
3x
Three times more diverse than the average network 8,9
1:1
One-to-one support for every member with unlimited access to a Care Navigator
Learn firsthand how our innovative mental wellness benefits are positively impacting real people, while delivering real business returns
See the results
1 “Mind, Body, and Wallet 2023: Economic challenges and uncertainty take a toll on well-being,” Guardian 12th Annual Workplace Benefits Study, 2023, page 6
2 Certified Community Behavioral Health Clinic Impact Report. National Council for Mental Wellbeing. May 2021. https://www.thenationalcouncil.org/wp-content/uploads/2021/05/052421_CCBHC_ImpactReport_2021.pdf?daf=375ateTbd56
3 The Great Collide: The Impact of Children’s Mental Health on the Workforce 2022 Report, (n.d.). On Our Sleeves, Page 15. The Great Collide: The Impact of Children’s Mental Health on the Workforce - On Our Sleeves
4 KFF/CNN Mental Health in America. October 2022. Survey developed and analyzed by CNN and the Kaiser Family Foundation and was conducted from July 28 to August 9, 2022, among a random national probability-based sample of 2,004 adults ages 18 and older, including https://s3.documentcloud.org/documents/23125161/kffcnn-mental-health-in-america.pdf
5 Based on Guardian internal short term disability analysis of mental/nervous claims between 2018 and 2022. This data only includes Guardian’s short-term disability claims, and does not include claims data from other coverage sources like Spring Health.
6 Certified Community Behavioral Health Clinic Impact Report. National Council for Mental Wellbeing. May 2021. https://www.thenationalcouncil.org/wp-content/uploads/2021/05/052421_CCBHC_ImpactReport_2021.pdf?daf=375ateTbd56
7 Validation Institute (2023, September 7). Validated program report: Savings review for the Study. https://validationinstitute.com/validated-provider/spring-health/. Actual results may vary. When comparing two matched groups a factor that was not taken into consideration or cannot be measured may explain part of the difference between the groups’ performance. The Validation Institute is an independent third party organization that is unaffiliated with Guardian, its affiliates or subsidiaries.
8 Spring Health provider network proprietary data, 2022
9 American Psychological Association, 2020, https://www.apa.org/workforce/data-tools/demographics
Mental wellness benefits discussed herein are provided by Spring Care, Inc., d/b/a Spring Health (“Spring Health”), 60 Madison Avenue, Floor 2, New York, NY 10010. Spring Health is not an insurance benefit. Insured products are offered by The Guardian Life Insurance Company, New York, N.Y. (“Guardian”) which has a financial interest in Spring Health.
Links to external sites are provided for your convenience in locating related information and services. Guardian, its subsidiaries, agents and employees expressly disclaim any responsibility for and do not maintain, control, recommend, or endorse third-party sites, organizations, products, or services and make no representation as to the completeness, suitability, or quality thereof.
1 “Mind, Body, and Wallet 2023: Economic challenges and uncertainty take a toll on well-being,” Guardian 12th Annual Workplace Benefits Study, 2023, page 6
2 Certified Community Behavioral Health Clinic Impact Report. National Council for Mental Wellbeing. May 2021. https://www.thenationalcouncil.org/wp-content/uploads/2021/05/052421_CCBHC_ImpactReport_2021.pdf?daf=375ateTbd56
3 The Great Collide: The Impact of Children’s Mental Health on the Workforce 2022 Report, (n.d.). On Our Sleeves, Page 15. The Great Collide: The Impact of Children’s Mental Health on the Workforce - On Our Sleeves
4 KFF/CNN Mental Health in America. October 2022. Survey developed and analyzed by CNN and the Kaiser Family Foundation and was conducted from July 28 to August 9, 2022, among a random national probability-based sample of 2,004 adults ages 18 and older, including https://s3.documentcloud.org/documents/23125161/kffcnn-mental-health-in-america.pdf
5 Based on Guardian internal short term disability analysis of mental/nervous claims between 2018 and 2022. This data only includes Guardian’s short-term disability claims, and does not include claims data from other coverage sources like Spring Health.
6 Certified Community Behavioral Health Clinic Impact Report. National Council for Mental Wellbeing. May 2021. https://www.thenationalcouncil.org/wp-content/uploads/2021/05/052421_CCBHC_ImpactReport_2021.pdf?daf=375ateTbd56
7 Validation Institute (2023, September 7). Validated program report: Savings review for the Study. https://validationinstitute.com/validated-provider/spring-health/. Actual results may vary. When comparing two matched groups a factor that was not taken into consideration or cannot be measured may explain part of the difference between the groups’ performance. The Validation Institute is an independent third party organization that is unaffiliated with Guardian, its affiliates or subsidiaries.
8 Spring Health provider network proprietary data, 2022
9 American Psychological Association, 2020, https://www.apa.org/workforce/data-tools/demographics
Mental wellness benefits discussed herein are provided by Spring Care, Inc., d/b/a Spring Health (“Spring Health”), 60 Madison Avenue, Floor 2, New York, NY 10010. Spring Health is not an insurance benefit. Insured products are offered by The Guardian Life Insurance Company, New York, N.Y. (“Guardian”) which has a financial interest in Spring Health.
Links to external sites are provided for your convenience in locating related information and services. Guardian, its subsidiaries, agents and employees expressly disclaim any responsibility for and do not maintain, control, recommend, or endorse third-party sites, organizations, products, or services and make no representation as to the completeness, suitability, or quality thereof.