Remember to ask
Ask questions whenever you are asked for personal information that seems inappropriate for the transaction. Ask how the information will be used and if it will be shared. Ask how it will be protected. If you’re not satisfied with the answers, don’t give your personal information.
Don’t fall for phishing
Phishing is when someone sends you fake emails, texts or websites to get you to share your personal information with them. This can include your account numbers, Social Security numbers or your login IDs and passwords. Scammers can use your information to steal money, your identity or both. They may also use phishing to gain control over your computer and install programs that lock you out of your important files. Be thoughtful when opening attachments or clicking on links in emails.
Watch out for call and pop-up scams
This is when scammers call you and indicate a problem with your computer, claiming they can help fix it. Other times you may get a pop-up offering a “free computer scan.” Others can claim to be with the IRS or from Guardian. If in doubt, hang-up, look up the number from a valid source, and call the number back.
Use strong passwords and login methods
Use long, hard-to-guess passwords that use phrases or combinations of numbers, upper and lowercase letters and symbols. Don’t use names of pets, family members or your username or personal information (e.g., date of birth). Don’t use the same passwords on multiple sites, and don’t share passwords with others.
Change your password immediately if you suspect it may have been compromised.
When possible, use text codes to your phone or challenge questions to ensure you are the only person accessing your account.
Browse the web carefully
Ensure your wireless network at home has a password and is encryption enabled. Enable safe browsing features on your browsers where available.
Keep your phone and home PC well protected
Keep your computer or mobile device updated with current versions of your browser and other software. Be careful about downloading or installing software from questionable sources. Always use anti-virus software.
Protect your personal information
Your personal information, including your location and what you’ve bought online is valuable. Be sure you review how this information is collected through apps and websites. Review your privacy and security settings on websites and apps, and make sure they’re set to the right level for you. Be cautious of where you leave sensitive information. Written or printed information should not be left open for others to see and should be shredded for proper disposal.
Monitor your financial accounts
Periodically review transactions and current activity across all your financial accounts. Set up alerts where available and immediately report suspicious activity. Remember to update your contact information as soon as it changes and check back regularly to be sure it’s up to date.

Cyber Security Best Practices

Additional resources