Skip to main content
  • Find a dentist
  • Find a vision provider
  • Find a financial professional
  • Forms and claims
  • Contact us
Guardian Life Logo
login
Guardian Life Logo
      • Life insurance
      • Disability insurance
      • Dental insurance
      • Vision insurance
      • Accident insurance
      • Critical illness insurance
      • Hospital indemnity insurance
      • Group benefits
      • Absence management
      • Paid family & medical leave
      • Benefits technology
      • Enrollment
      • Mental wellness
    • Retirement
    • Investment accounts
    • Find a financial professional
      • Learning Center
      • Forms and claims
      • Find a dentist
      • Find a vision provider
      • Find a financial professional
      • Retirement calculator
      • Life insurance quote
      • Disability insurance quote
      • Dental insurance quote
      • Vision insurance quote
      • Accident insurance quote
      • Research and insights
      • Reports
      • Webinars
      • Join as a broker
      • Find a sales office
    • About Guardian
    • Careers
    • Newsroom
    • Contact us
    • Social responsibility
    • Our diverse and inclusive culture
    • an individual or family
    • an employer
    • a broker
    • a dental provider
    • a financial professional
userLog in

Need help? Call us:

(888) 482-7342

Back to Thought Leadership reports

Inflection Point: The impact of COVID-19 on the practice of dentistry

Dental practitioner talking to a patient.

As the COVID-19 pandemic shut down retail stores, business offices, and schools, dental practices were no exception. Many dental offices throughout the country found themselves closed to their own patients for everything but emergency care. It was, and still is, a challenging time. In 2020, nearly 9 in 10 dentists1 experienced increased operating costs and reduced revenue due to the pandemic.

Guardian Edge is your resource for the latest insights on workplace trends

Get insights

But dental practices are working now to find their footing again, and they are poised not only to recover, but to do so stronger. Dental visits in early 2021 actually exceeded the number of pre-pandemic appointments, particularly because patients are swiftly booking up dental appointments to make up for lost time.

The pandemic has propelled dentistry into a new era of more advanced dental safety. To continue to thrive, practices must continue utilizing and promoting their enhanced safety procedures and also accommodate changing patient expectations around increased digital communications. Teledentistry has increased by 20 percent1, and technology between patients and dentists, from scheduling appointments online to offering education on overall oral health, is proving more popular than ever.

Additional resources:

Due to increased costs around PPE and other safety equipment, as well as the closure of offices for several months, much of 2020 was a challenging time for dental practices. Consider the Evolution of financial planning for dental practices.

Post-pandemic, dental offices can expect a renewed focus on oral health as a key component of overall well-being. Provide your patients with this handy Oral health quiz.

1 Guardian Workplace Benefits Study, 10th Annual (2021)

Unless otherwise noted, the source of all information in this report is from the Guardian Workplace Benefits Study, 10th Annual (2021).

Guardian, its subsidiaries, agents, and employees do not provide tax, legal, or accounting advice. Consult your tax, legal, or accounting professional regarding your individual situation.

Guardian Life Logo

Customer service

  • Contact Us
  • 1-888-Guardian (1-888-482-7342)
  • Submit a Claim

Resources

  • Forms & Claims
  • Find a dental or vision provider
  • Find a financial professional
  • Careers

Industry Professionals

  • Find a Guardian benefits sales office
  • New case implementation tracker
  • Living Balance Sheet
  • instagram squareopens in a new window
  • twitter squareopens in a new window
  • facebook squareopens in a new window
  • linkedinopens in a new window
  • youtube squareopens in a new window

Legal Information

  • Terms & conditions
  • Privacy policy
  • Disclosures
  • Individual products benefit disclosures
  • Cybersecurity
  • Accessibility
  • Language assistance
  • Telehealth
  • NY Reg. 200
  • Confidentiality for domestic violence victims
  • SEC Rule 606
  • Amendments to broker agreement
  • State disaster updates
  • MDG TX notice to providers
  • TX consumer information
  • Artificial intelligence statement
  • Agreement to conduct business electronically
  • Report suspected fraud
  • Do not sell or share my personal information

Guardian® is a registered trademark of The Guardian Life Insurance Company of America, New York, NY.

Copyright© 2025 The Guardian Life Insurance Company of America. All rights reserved.

Download “Inflection Point: The impact of COVID-19 on the practice of dentistry” to find out more about how the dentistry industry is poised to recover even stronger than pre-pandemic.

Provide your email address to download the report and subscribe to more insights and information to help you and your practice.

All fields are required unless marked optional.

By submitting this form you are opting to receive emails about employee benefits. You may "unsubscribe" at any time.