Group information

Overview on group information and transaction activity as well as making group level changes.

Member section

Overview on the search, view, update and enroll functions for members and dependents. Also covers how to view EOI status.

Evidence of Insurability (EOI) process

Overview of EOI process and viewing status and downloading EOI reports.


Overview of billing page, how to submit payments, steps to recalculate bill and viewing billing history.


Overview of reports available by product type.

Forms and materials access

Overview on form search, accessing product specific material and printing ID cards.

Claims information

Overview on how to view employee claim status.

Member portal overview

High-level overview of member service portal  which includes viewing benefits, costs, dependent information as well as submitting claims and viewing claim status.