Improving the employee experience

When you provide your employees' email addresses, we can help you educate them on the benefits they have available whenever they need them. Through ongoing and proactive service and benefit communications, support for employee well-being becomes simpler.

Woman working on her laptop in an office.

1. Simply instruct your ben admin to add employee email addresses on the EDI file or API feed.

2. If you don't currently have employee email addresses on the platform, you can ask employees to add their email to your ben admin platform.

If your ben admin needs assistance adding email addresses to your file, please contact prod_edi@glic.com and your Account Manager.

View census report

1. Go to signin.guardianlife.com/signin

2. Go to the Members tab

3. Choose the Update multiple members page

4. Click Launch EMMA button

5. Click Start the download process

6. Click Enrolled census and enter the date range that you would like to include and click Download

Add member emails to enrolled census and update information using EMMA

1. You can use our Enrollment Mapping Management Application (EMMA) to add emails addresses

2. Go to: signin.guardianlife.com/signin

3. Go to the Members tab

4. Choose the Update multiple members page

5. Click Launch EMMA button

6. Click Start the upload process

7. Select Other Employee Changes and then Continue

8. You will be guided through any additional steps needed

Colleagues working together in a sunny office.

50% of workers aren't satisfied with the employer benefit communications they receive throughout the year.¹

We can help

  • Education

    We help support employee benefits education so you can spend less time answering questions and more time getting things done.

  • Awareness

    Your employees will better understand what benefits they have, and how to access and use them. So they can focus on doing their best work.

  • Utilization

    Once employees understand their benefits, they can feel confident in using the plan features you selected — helping boost utilization.

  • Satisfaction

    The combination of benefits you offer, backed by robust education and ongoing communication, can help lead to increased employee satisfaction.

1 Shifting the Enrollment Paradigm, The Guardian 13th Annual Workplace Benefit Study, 2024.

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