Guardian offers outstanding efficiency and accuracy

Claims volume can be high, which can result in long turnaround times and inaccurate payments. Based on a review of processing results for PFML and STD claims in 2021: 

  • We process 98% of new PFML claims within 5 business days1 
  • We average 99% when it comes to financial accuracy1 
  • We average 99% when it comes to procedural accuracy1 

We don’t just turn around claims quickly and accurately, we help make it easier for employees to submit them: 

Like what you see? Let’s talk more about PFML

We’re ready to work with you on a customized approach to paid leave that meets unique needs, enhances compliance, and stays within budget. 


*This is an example and provided for illustrative purposes only. 

Guardian State Mandated Paid Leave Claims and Short Term Disability Processing Results, 2021. Processing times based on claims received and decision dates. Processing times may vary. 

All terms of coverage, including benefits, eligibility, coverage limitations and exclusions under Guardian’s Paid Family and Medical Leave plans will comply with state PFML laws and regulations. Any optional riders and/or features which may be available may incur additional costs. Plan documents are the final arbiter of coverage. 

Guardian’s Group Short- and Long-Term Disability Insurance and Stated Mandated Paid Leave is underwritten and issued by The Guardian Life Insurance Company of America, New York, NY. Products are not available in all states. Policy limitations and exclusions apply. Optional riders and/or features may incur additional costs. 

GUARDIAN® is a registered trademark of The Guardian Life Insurance Company of America. ©Copyright 2022 The Guardian Life Insurance Company of America, New York, N.Y.

2022-144358  20241031