Additional support

Here’s who you should contact.

Account access and management

For support with accessing and managing your account

  • Password reset

  • Login issues

  • Requesting copy of a form

  • Member ID cards

  • Other account management questions 

Reach out to us here:

  • Guardian Anytime: employee benefits through my employer or broker
    Call 1-877-500-2386 or

    email us

  • Accounts and Policies through my financial advisor or agent
    Call 1-888-482-7342 or 

    email us

  • Coverage bought directly online
    Call 1-866-569-9900
    email us

Customer complaints

Use this form to submit a complaint regarding a Guardian product and/or services.

To make sure we address your concerns as quickly as possible, please be sure to include:

  • Specific product, coverage, or service

  • Policy, plan, or account number

  • Whether coverage is through your employer or financial advisor or agent, or purchased directly online

Questions about fraud

Please call our fraud hotline: 1-800-477-5908

Or email us at:

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