Offering a new way to mental wellness
How Guardian + Spring Health sets itself apart from other mental wellness solutions
Each year, one in five US adults are affected by a mental health condition – yet more than half of them receive no treatment.1 Part of the issue may be that traditional approaches to mental health benefits can be too broad, or sometimes difficult to navigate – leaving members feeling discouraged and unable to properly access the care they need.
Offering a new way to mental wellness with Spring Health can help mend this perception and get those in need the support they seek.
Get an exclusive look and virtual demo of Guardian + Spring Health
But what about existing resources that offer access to well-being services, like Employee Assistance Programs (EAPs)?
EAPs serve an essential role in helping with a broad spectrum of needs—but may best address more short-term, critical issues. That is why pairing the benefits of an EAP with a proactive, dedicated mental health solution like Spring Health helps provide ongoing support as needs evolve.
With 40% of Americans saying that the pandemic has negatively impacted their emotional health,2 a reactive approach may not be enough. As mental health needs have increased in the US, it’s important to continue to bring valuable solutions that meet the needs of today for our customers and their employees.
Spring Health differentiates itself from other traditional and competitive solutions by providing immediate access, personalized and precise care, and real results.
Those results include:
- a 50% reduction in turnover among engaged members3
- 10x more engagement compared to traditional mental health resources4
- A typical utilization of 30%5
- Access to care in 1.1 days6 vs. 25 days7 with traditional solutions like medical plans or EAPs
Take a look at how Spring Health handles initial triage, evaluation, and navigation of mental health care compared to other options:
| Phase | Spring Health | Typical EAP | Typical health plan/telehealth | Competitors |
| Initial triage | Proprietary assessment uses machine-learning technology to screen for 10 conditions | Members contact a member service rep | Members search for providers on a website | Members receive a limited clinical evaluation or brief assessment across a few conditions |
| Evaluation | Members receive the results of their assessment and a personalized care plan | No type of clinical evaluation is provided | No type of clinical evaluation is provided | Members receive a limited clinical evaluation or brief assessment across a few conditions |
| Navigation | Every member is provided a dedicated Care Navigator, a licensed mental health professional – who acts as an advocate and guide throughout their entire journey Live chat/message with Care Navigator available to members |
Members can call into their customer service phone line to ask questions Members typically cannot contact the same, dedicated rep multiple times |
Members can call into their customer service phone line to ask questions Members typically cannot contact the same, dedicated rep multiple times |
A non-clinical coach typically steers members to coaching Typically, high-touch navigation by a licensed therapist is not available |
Even at the start, Spring Health can help create efficiencies while providing personalized, precise care. To see how Spring Health manages each touchpoint of an employee’s mental wellness journey, download the full Guardian + Spring Health Comparison Guide (PDF).
Show clients how to make mental wellness a priority for their employees
Though organizations’ investments in mental health resources have increased over the past few years, the positive effects have not yet been felt,3 perhaps because what they’re providing isn’t sufficient. In this webinar, speakers from Spring Health address:
- Key components that make up an effective mental and behavioral health solution
- Guardian’s latest partnership with Spring Health and how it can help support employees’ mental health
- How to help create a supportive, stigma-free work environment
Mental health has become one of the defining challenges of our time.
Guardian has partnered with Spring Health to bring mental wellness benefits and Spring Health’s unique capabilities exclusively to our customers – helping you realize our purpose to inspire overall well-being for your clients and their employees.