But what about existing resources that offer access to well-being services, like Employee Assistance Programs (EAPs)?

EAPs serve an essential role in helping with a broad spectrum of needs—but may best address more short-term, critical issues. That is why pairing the benefits of an EAP with a proactive, dedicated mental health solution like Spring Health helps provide ongoing support as needs evolve.  

With 40% of Americans saying that the pandemic has negatively impacted their emotional health,2 a reactive approach may not be enough. As mental health needs have increased in the US, it’s important to continue to bring valuable solutions that meet the needs of today for our customers and their employees.

Spring Health differentiates itself from other traditional and competitive solutions by providing immediate access, personalized and precise care, and real results.

Take a look at how Spring Health handles initial triage, evaluation, and navigation of mental health care compared to other options:

Phase

Spring Health

Typical EAP

Typical health plan/telehealth

Competitors

Initial triage

Proprietary assessment uses machine-learning technology to screen for 10 conditions

Members contact a member service rep

Members search for providers on a website

Members receive a limited clinical evaluation or brief assessment across a few conditions

Evaluation

Members receive the results of their assessment and a personalized care plan

No type of clinical evaluation is provided

No type of clinical evaluation is provided

Members receive a limited clinical evaluation or brief assessment across a few conditions

Navigation

 

Every member is provided a dedicated Care Navigator, a licensed mental health professional – who acts as an advocate and guide throughout their entire journey

Live chat/message with Care Navigator available to members

Members can call into their customer service phone line to ask questions

 

Members typically cannot contact the same, dedicated rep multiple times

Members can call into their customer service phone line to ask questions

 

Members typically cannot contact the same, dedicated rep multiple times

A non-clinical coach typically steers members to coaching

 

Typically, high-touch navigation by a licensed therapist is not available

Even at the start, Spring Health can help create efficiencies while providing personalized, precise care. To see how Spring Health manages each touchpoint of an employee’s mental wellness journey, download the full Guardian + Spring Health Comparison Guide (PDF).

Show clients how to make mental wellness a priority for their employees

Though organizations’ investments in mental health resources have increased over the past few years, the positive effects have not yet been felt,3 perhaps because what they’re providing isn’t sufficient. In this webinar, speakers from Spring Health address: 

  • Key components that make up an effective mental and behavioral health solution 
  • Guardian’s latest partnership with Spring Health and how it can help support employees’ mental health 
  • How to help create a supportive, stigma-free work environment  

 

Register to watch now

Mental health has become one of the defining challenges of our time.

Guardian has partnered with Spring Health to bring mental wellness benefits and Spring Health’s unique capabilities exclusively to our customers – helping you realize our purpose to inspire overall well-being for your clients and their employees.

Get an exclusive look and virtual demo of Guardian + Spring Health

Disclaimer

1 National Alliance on Mental Illness, 2019

2 Mind, Body, Wallet

3 10th Annual Guardian Workplace Benefits Study, 2021

For Agent/Broker Use Only. Not For Use With The General Public. Mental wellness benefits discussed herein are provided by Spring Care, Inc., d/b/a Spring Health (“Spring Health”), 251 Park Avenue, South, 6th Floor, New York, NY 10010. Spring Health is not an insurance benefit. Insured products are offered by The Guardian Life Insurance Company, New York, N.Y. (“Guardian”) which has a financial interest in Spring Health. Spring Health may not be offered through Guardian in all states.

Guardian® is a registered trademark of The Guardian Life Insurance Company of America, New York, NY. ©Copyright 2022 The Guardian Life Insurance Company of America.

2022-136573  20240430