Offering a new way to mental wellness
Guide clients to the right mental wellness solutions, and learn how Guardian + Spring Health sets itself apart
Each year, one in five US adults are affected by a mental health condition – yet more than half of them receive no treatment.1 Part of the issue may be that traditional approaches to mental health benefits can be too broad, or sometimes difficult to navigate -- leaving members feeling discouraged and unable to properly access the care they need.
Offering a new way to mental wellness with Guardian + Spring Health can help mend this perception and get those in need the support they seek.
But what about existing resources that offer access to well-being services, like Employee Assistance Programs (EAPs)?
EAPs serve an essential role in helping with a broad spectrum of needs—and excel at addressing more short-term, critical mental wellness issues. With 40% of Americans saying that the pandemic has negatively impacted their emotional health,2 a reactive approach may not be enough.
As mental health needs increase, it’s important to offer clients valuable solutions that meet the needs of today while helping them stay prepared as those needs change. That’s why pairing the benefits of an EAP with a proactive, dedicated mental health solution like Spring Health helps provide ongoing support as the state of workforce mental health evolves.
Spring Health, a leader in mental healthcare, differentiates itself from other traditional and competitive solutions by providing immediate access, personalized and precise care, and real results.
Take a look at how Spring Health handles initial triage, evaluation, and navigation of mental health care compared to other options:
| Phase | Spring Health | Typical EAP | Typical health plan/telehealth | Competitors |
| Initial triage | Proprietary assessment uses machine-learning technology to screen for 10 conditions | Members contact a member service rep | Members search for providers on a website | Members receive a limited clinical evaluation or brief assessment across a few conditions |
| Evaluation | Members receive the results of their assessment and a personalized care plan | No type of clinical evaluation is provided | No type of clinical evaluation is provided | Members receive a limited clinical evaluation or brief assessment across a few conditions |
| Navigation | Every member is provided a dedicated Care Navigator, a licensed mental health professional – who acts as an advocate and guide throughout their entire journey Live chat/message with Care Navigator available to members |
Members can call into their customer service phone line to ask questions Members typically cannot contact the same, dedicated rep multiple times |
Members can call into their customer service phone line to ask questions Members typically cannot contact the same, dedicated rep multiple times |
A non-clinical coach typically steers members to coaching Typically, high-touch navigation by a licensed therapist is not available |
Simply put, it’s time for a more modern approach to mental well-being in the workplace.
Guardian has partnered with Spring Health to bring personalized mental wellness benefits to all employees and their families. From in-person and virtual therapy to mental health assessments and mindfulness exercises, these services are clinically proven to drive faster recovery times, reduce absenteeism, and improve overall well-being.3
For more details, download the highlight sheet. (PDF)
To see how Spring Health manages each touchpoint of an employee’s mental wellness journey, download the full Guardian + Spring Health Comparison Guide (PDF).
