Offering a new way to mental wellness

Guide clients to the right mental wellness solutions, and learn how Guardian + Spring Health sets itself apart

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Each year, one in five US adults are affected by a mental health condition – yet more than half of them receive no treatment.1 Part of the issue may be that traditional approaches to mental health benefits can be too broad, or sometimes difficult to navigate -- leaving members feeling discouraged and unable to properly access the care they need.

Offering a new way to mental wellness with Guardian + Spring Health can help mend this perception and get those in need the support they seek.

But what about existing resources that offer access to well-being services, like Employee Assistance Programs (EAPs)?

EAPs serve an essential role in helping with a broad spectrum of needs—and excel at addressing more short-term, critical mental wellness issues. With 40% of Americans saying that the pandemic has negatively impacted their emotional health,2 a reactive approach may not be enough.

As mental health needs increase, it’s important to offer clients valuable solutions that meet the needs of today while helping them stay prepared as those needs change. That’s why pairing the benefits of an EAP with a proactive, dedicated mental health solution like Spring Health helps provide ongoing support as the state of workforce mental health evolves.

Spring Health, a leader in mental healthcare, differentiates itself from other traditional and competitive solutions by providing immediate access, personalized and precise care, and real results.

Take a look at how Spring Health handles initial triage, evaluation, and navigation of mental health care compared to other options:

Phase Spring Health Typical EAP Typical health plan/telehealth Competitors
Initial triage Proprietary assessment uses machine-learning technology to screen for 10 conditions Members contact a member service rep Members search for providers on a website Members receive a limited clinical evaluation or brief assessment across a few conditions
Evaluation Members receive the results of their assessment and a personalized care plan No type of clinical evaluation is provided No type of clinical evaluation is provided Members receive a limited clinical evaluation or brief assessment across a few conditions
Navigation Every member is provided a dedicated Care Navigator, a licensed mental health professional – who acts as an advocate and guide throughout their entire journey
Live chat/message with Care Navigator available to members
Members can call into their customer service phone line to ask questions
Members typically cannot contact the same, dedicated rep multiple times
Members can call into their customer service phone line to ask questions
Members typically cannot contact the same, dedicated rep multiple times
A non-clinical coach typically steers members to coaching Typically, high-touch navigation by a licensed therapist is not available

Simply put, it’s time for a more modern approach to mental well-being in the workplace.

Guardian has partnered with Spring Health to bring personalized mental wellness benefits to all employees and their families. From in-person and virtual therapy to mental health assessments and mindfulness exercises, these services are clinically proven to drive faster recovery times, reduce absenteeism, and improve overall well-being.3

For more details, download the highlight sheet. (PDF)

To see how Spring Health manages each touchpoint of an employee’s mental wellness journey, download the full Guardian + Spring Health Comparison Guide (PDF).

Get an exclusive look and virtual demo of Guardian + Spring Health.

 

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Disclaimer

1 National Alliance on Mental Illness, 2019  

2 Mind, Body, and Wallet Report

Spring Health proprietary research based on results from use of the Spring Health platform. May 2021

For Agent/Broker Use Only. Not For Use With The General Public. Mental wellness benefits discussed herein are provided by Spring Care, Inc., d/b/a Spring Health (“Spring Health”), 251 Park Avenue, South, 6th Floor, New York, NY 10010. Spring Health is not an insurance benefit. Insured products are offered by The Guardian Life Insurance Company, New York, N.Y. (“Guardian”) which has a financial interest in Spring Health. Spring Health may not be offered through Guardian in all states.

Guardian® is a registered trademark of The Guardian Life Insurance Company of America, New York, NY. ©Copyright 2022 The Guardian Life Insurance Company of America.

2022-140637  20240731