Video transcript - Billing and payment capabilities

[MUSIC PLAYING] - Welcome to Guardian's How-to series, designed to help you learn about the self service tools available on Guardian any time. This video is focused on showing you the billing and payment capabilities on Guardian Anytime. These capabilities will allow you to securely access your current build from anywhere at any time in a printable PDF or an editable Excel CSV format.

View your billing and payment history for the last 24 months and receive automatic email notifications when your monthly bill is available for viewing and, if you choose, a monthly payment reminder email. To get started, you need to sign in to the Guardian Anytime service portal.

If you have not already bookmarked the sign in page, go to the Guardian Life home page and log in to Guardian Anytime. There are multiple ways to access your bill. On the home page, if you scroll down to the Billing section, there are three shortcut links, Bill Summary, Print PDF of Bill, and Make Payment.

You can also click on the Billing menu and scroll down to Overview. On this page, there are two ways to view your bill. Scroll down to the bottom of the Current Bills Statement section. Click Print PDF of Bill to view and print a PDF version of your bill. Or you can click Download Itemized Excel of Bill. On this page, you will select between an Excel or CSV download which specific billing items you would like to view and how you want them displayed. When you're finished, click Download Data Export.

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To pay your bill online, return to the Billing Overview page. Under the Welcome section, you can click on Make a Payment, or scroll down to Current Bill Statement and click on the green Make Payment button. From the Billing menu, you can also click on Make a Payment.

On this page, fill in all the fields with a red asterisk and click Continue. Next, verify the payment information and click Submit. You'll be brought to the Payment Confirmation page where you can print the page if needed. If you're not interested in paying online, we also have a convenient automatic withdrawal process called Guard-O-Matic. To sign up, please contact your Guardian customer service representative.

For more billing features under the Billing menu, you can also View Estimated Bill, access and view up to 24 months of prior billing statements, View Payment History, and Change Billing Option. With Guardian Anytime's online billing capabilities, you can easily and securely view, download, print, and pay bills anytime and anywhere. Contact a Guardian customer service representative if you need additional assistance. We hope you found this information helpful.

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