Dear Valued Customer,
As we all deal with the coronavirus pandemic, we want you to know that Guardian is here to help. We are taking a number of steps to make sure you can connect and do business with Guardian to minimize interruption.
Our team has transitioned to remote work to maintain normal business operations. Our financial representatives, brokers, service leads, and operations teams are here to help.
To best serve you, we ask you to make our online self-service capabilities your first stop for service and support questions. In many cases, you can make premium payments and pay off loans, download documents and forms, and view policy details, including coverages and values online. This will help us efficiently serve customers with urgent needs, which will become more important as we expect additional service restrictions across the country.
Please continue to check guardianlife.com/coronavirus for updates on our coronavirus response. We will keep you informed of additional steps we take to protect our customers and our Guardian community.
Guardian is built for this type of situation and we are prepared. As a mutual company, we are guided by the needs of our customers who have trusted us through challenging times for nearly 160 years.
Thank you for continuing to place your trust in us.
Deanna and Andrew