Contact Us

Contact Us

General Inquiries

Customer Service

1-888-Guardian (482-7342)

The Guardian Life Insurance Company of America

7 Hanover Square

Customer Service, H-6-D

New York, NY, 10004

Life Insurance

Life Insurance Call Center

1-888-Guardian (482-7342)

8:00 am - 6:00 pm ET Mon-Fri

Life Insurance Mailing Address

P.O. Box 26100
Lehigh Valley, PA 18002-6100

Disability Income Insurance

Claims and Policy Services Center

1-888-Guardian (482-7342)

8:00 am - 6:00 pm ET Mon - Fri

Berkshire Life, a Guardian company

Claims and Policy Services Center
700 South Street
Pittsfield, MA 01201

Fax: 413-395-5992

For questions about Short Term or Long Term Disability Income Insurance provided through your employer (your policy number will be eight digits long, starting with 00), please see the Workplace Benefits section for contact information.

ANNUITIES

Call Center

1-888-Guardian (482-7342)

8:30am - 7:00pm ET Mon-Fri

Retirement Solutions-Individual Annuities Guardian Insurance & Annuity Co. (GIAC)

P.O. Box 26210
Variable Products Department
Lehigh Valley, PA 18002-6210

or

6255 Sterners Way 
Bethlehem, PA 18017

Fax: 1-610-807-6083 or 1-610-807-7841

Investments
Park Avenue Securities

Park Avenue Securities

1-888-Guardian (482-7342)

8:30am - 6:00pm ET Mon-Thurs

8:30am - 5:00pm ET  Fri

Individual Dental Insurance

Individual Dental Exchange Service Center

(844) 561-5600

6:00am – 6:00pm PST

https://dentalexchange.guardianlife.com/

Individual Dental (Off Exchange) Service Center

(866) 569-9900

6:00am – 6:00pm PST

www.mydental.guardianlife.com

Workplace Benefits
dental

Dental Member Services Call Center

1-800-541-7846

5:00am - 5:30pm PST Mon-Fri

Dental Guard Select - TPA Call Center

1-888-600-9200

5:00am - 5:30pm PST Mon-Fri

First Commonwealth - DHMO Call Center

1-866-494-4542

6:00am - 5:00pm PST Mon-Fri

First Commonwealth - PPO Call Center

1-866-302-4542

5:00am - 5:00pm PST Mon-Fri

Managed DentalCare (MDC) Call Center

1-800-273-3330

8:00am - 5:00pm PST Mon-Fri

Managed DentalGuard (MDG) Call Center

1-888-618-2016

6:00am to 5:00pm PST Mon-Fri

Disability Income Insurance

Short Term Member Services Call Center

1-800-268-2525

8:00am - 8:00pm ET Mon-Fri

Long Term Member Services Call Center

1-800-538-4583

8:00am - 8:00pm ET Mon-Fri

TeleGuard Claims Call Center

1-888-262-5670

8:00am - 8:00pm ET Mon-Fri

Broker and Planholder Services

Northeast Regional Office Group Broker and Planholder Services Call Center

1-888-278-4542

7:00am - 5:30pm ET Mon-Fri

Midwest Regional Office Group Broker and Planholder Services Call Center

1-800-627-4200

7:00am - 5:30pm CST Mon-Fri

Western Regional Office Group Broker and Planholder Services Call Center

1-800-459-9401

7:00am - 5:30pm PST Mon-Fri

Group Customer Response Unit

Group Customer Response Unit

Manage your account easily online. 
Take a tour or log in: 

www.GuardianAnytime.com

401(k)

Plan Participants, Plan Sponsors And Financial Professionals

All Guardian 401(k) related inquiries should go to:

 

GPWEb@ameritas.com, or Call: 877-500-2380

 

If you have questions, you should reach out to your Guardian financial professional, or contact the 401(k) company reflected on your statement.

 

Offices

New York Office (Headquarters)

(212) 598-8000

7 Hanover Square 
New York, NY 10004

Appleton Office

(920) 749-9200

2300 East Capitol Drive 
Appleton, WI 54911 

Bethlehem Office

(610) 861-0733

6255 Sterners Way 
Bethlehem, PA 18017

Spokane Office

(509) 468-6000

777 East Magnesium Road 
Spokane, WA 99208

Pittsfield Office

(800) 819-2468

700 South Street 
Pittsfield, MA 01201

Consumer Complaints

The Guardian Life Insurance Company of America
7 Hanover Square
Guardian Compliance, H-23-K
New York, NY 10004
Attn: Consumer Complaints
marketcc@glic.com

Fraud

Guardian Fraud Hotline

1-800-477-5908

Guardian

Special Investigation Unit (SIU)

PO Box 20133

Lehigh Valley, PA  18003-9830

Get in touch

Please fill out the information below and we'll have someone contact you. If you are an existing client, please include your policy or account number(s) so that we may respond to you in a timely manner.