Contact Us

Contact Us

General Inquiries

The Guardian Life Insurance Company of America

7 Hanover Square

Customer Service, H-6-D

New York, NY, 10004

Life Insurance

Call Center

1-800-441-6455

8:00 am - 6:00 pm ET Mon-Fri

Individual Life Customer Call Center

3900 Burgess Place
Bethlehem, PA 18017

Fax: 610-807-2724

ILSolutions@glic.com

Variable Life (Park Avenue Life)

Park Avenue Variable Life Admin.
3900 Burgess Place
Bethlehem, PA 18017

Fax: 610-807-2940

VULSolutions@glic.com

Disability Income Insurance

Claims and Policy Services Center

1-800-819-2468

8:00 am - 6:00 pm ET Mon - Fri

Berkshire Life, a Guardian company

Claims and Policy Services Center
700 South Street
Pittsfield, MA 01201

Fax: 413-395-5992

For questions about Short Term or Long Term Disability Income Insurance provided through your employer, please see the Workplace Benefits section for contact information.

ANNUITIES

Call Center

1-800-221-3253

8:30am - 7:00pm ET Mon-Fri

Retirement Solutions-Individual Annuities Guardian Insurance & Annuity Co. (GIAC)

P.O. Box 26210
Variable Products Department
Lehigh Valley, PA 18002-6210
or
3900 Burgess Place
3 South
Bethlehem, PA 18017

Fax: 1-610-807-6083 or 1-610-807-7841

Investments
Mutual Funds

RS Investments Call Center

(877) 500-2388

Park Avenue Securities

Park Avenue Securities

1-888-600-4667, Option 2

8:30am - 5:00pm ET Mon-Fri

Park Avenue Advisory Services

1-888-600-4667, Option 4

8:30am - 5:00pm ET Mon-Fri

Workplace Benefits
dental

Dental Member Services Call Center

1-800-541-7846

5:00am - 5:30pm PST Mon-Fri

Dental Guard Select - TPA Call Center

1-888-600-9200

5:00am - 5:30pm PST Mon-Fri

First Commonwealth - DHMO Call Center

1-866-494-4542

6:00am - 5:00pm PST Mon-Fri

First Commonwealth - PPO Call Center

1-866-302-4542

5:00am - 5:00pm PST Mon-Fri

Managed DentalCare (MDC) Call Center

1-800-273-3330

8:00am - 5:00pm PST Mon-Fri

Managed DentalGuard (MDG) Call Center

1-888-618-2016

6:00am to 5:00pm PST Mon-Fri

Disability Income Insurance

Short Term Member Services Call Center

1-800-268-2525

8:00am - 8:00pm ET Mon-Fri

Long Term Member Services Call Center

1-800-538-4583

8:00am - 8:00pm ET Mon-Fri

TeleGuard Claims Call Center

1-888-262-5670

8:00am - 8:00pm ET Mon-Fri

Broker and Planholder Services

Northeast Regional Office Group Broker and Planholder Services Call Center

1-888-278-4542

7:00am - 5:30pm ET Mon-Fri

Midwest Regional Office Group Broker and Planholder Services Call Center

1-800-627-4200

7:00am - 5:30pm CST Mon-Fri

Western Regional Office Group Broker and Planholder Services Call Center

1-800-459-9401

7:00am - 5:30pm PST Mon-Fri

Group Customer Response Unit

Group Customer Response Unit

Manage your account easily online. 
Take a tour or log in: 

www.GuardianAnytime.com

401(k)

Plan Participants

1-800-847-4015

8:00am-7:30pm ET Mon-Fri

 
 

Plan Sponsors and Financial Professionals

1-877-500-2380

8:00am-7:30pm ET Mon-Fri

 

Third Party Administrators

1-866-872-4015

8:00am-7:30pm ET Mon-Fri

Sales Inquiries

1-866-390-7268

401ksalesdesk@glic.com

Mailing Address

The Guardian Insurance & Annuity Company Inc.
Retirement Solutions
PO Box 26280
Lehigh Valley, PA 18002-2680

Overnight Mailing Address

Guardian Retirement Solutions
3900 Burgess Place, 3 South
Bethlehem, PA 18017

Regional Offices

Home Office

(212) 598-8000

7 Hanover Square 
New York, NY 10004

Midwestern Regional Home Office

(920) 749-9200

2300 East Capitol Drive 
Appleton, WI 54911 

Northeastern Regional Home Office

(610) 861-0733

3900 Burgess Place 
Bethlehem, PA 18017

Western Regional Home Office

(509) 468-6000

777 East Magnesium Road 
Spokane, WA 99208

Berkshire Life Insurance Company*

(800) 819-2468

700 South Street 
Pittsfield, MA 01201

Boston Group Claims Office

One Lakeshore Drive 
Bridgewater, MA 02324

*Berkshire Life, is a fully owned subsidiary of The Guardian Life Insurance Company of America.

Consumer Complaints

The Guardian Life Insurance Company of America
7 Hanover Square
Guardian Compliance, H-23-K
New York, NY 10004
Attn: Consumer Complaints
marketcc@glic.com

Fraud

Guardian Fraud Hotline

1-800-477-5908

Guardian

Special Investigation Unit (SIU)

PO Box 20133

Lehigh Valley, PA  18003-9830

Get in touch

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