FAQs

You’ve Got Questions. We’ve Got Answers. See Below For Our Frequently Asked Questions.

If you can’t find what you’re looking for, please visit our Contact Us page. After you select a category below, please scroll down the page to view the related answers. 

Individual Life Insurance Questions

Can I access information about my policy online?

Eligible policy owners can register to view policy information here: https://signin.guardianlife.com/customeraccess.

How can I make a premium payment for my policy?

The following options are available to make premium payments:

  • Eligible policy owners can register online to make electronic payments here: https://signin.guardianlife.com/customeraccess.
  • Policy owners can set up a monthly Guard-O-Matic draft that will be automatically withdrawn from a personal checking or savings account on the 1st or 15th of each month. (hyperlink)
  • Policy owners using Quarterly, Semi-Annual or Annual premium payment methods can set up or change payment through an online bill pay system with your bank.
  • A personal check can be mailed to the following addresses:
    • Regular mail:  P.O. Box 26100,  Lehigh Valley, PA 18002-6100
    • Express Mail:  6255 Sterner’s Way, Bethlehem, PA 18017-9464

How do I change my banking information currently on file?

To update your banking information, a completed “Bank Draft Authorization” form is required. You can find this form at www.guardianlife.com/forms in the Life Insurance tab, under Add/Update Auto-Draft Bank Information.  Return the completed form along with a copy of a non-starter, voided check, at:

  • Email: ILSolutions@glic.com
  • Fax: 610-807-2720
  • Regular Mail: P.O. Box 26100, Lehigh Valley, PA 18002

How do I change my beneficiary designations?

In order to change beneficiary designations, a “Request for Name or Ownership or Beneficiary Change” form is required. This form can be found on guardianlife.com/forms in the Life Insurance tab. Its name is Title Form (016256). Once completed, return the form using your choice of:

  • Email: ILSolutions@glic.com
  • Fax: 610-807-2720
  • Regular Mail: Guardian Information Center, P.O. Box 26100, Lehigh Valley, PA 18002

Beneficiary change requests will be processed within approximately 10 business days of receipt of the completed form. A confirmation of beneficiary change letter will be mailed to your address on record.

What is Guardian’s Individual Life mailing address, fax number and email?

  • Email: ILSolutions@glic.com
  • Fax: 610-807-2720
  • Regular mail:  Guardian, P.O. Box 26100,  Lehigh Valley, PA 18002-6100
  • Express Mail:  Guardian, 6255 Sterner’s Way, Bethlehem, PA 18017-9464