Guardian offers outstanding efficiency and accuracy

Claims volume can be high, which can result in long turnaround times and inaccurate payments:

  • We process 98% of new PFML claims within 5 business days1
  • We average 99% when it comes to financial accuracy2
  • We average 99% when it comes to procedural accuracy2

We don’t just turn around claims quickly and accurately, we help make it easier for employees to submit them:

A simpler MAPFML experience infographic

 

Disclaimer

1

Guardian State Mandated Disability and New York Paid Family Leave Claims Processing Results, 2021. Processing times based on claim received and decision dates. Processing times may vary.

2

Based on Guardian’s STD, State Mandated Disability and New York Paid Family Leave Claims 2021

All terms of coverage, including benefits, eligibility, coverage limitations and exclusions under Guardian’s Massachusetts Paid Family and Medical Leave plan (MA PFML) will comply with MA PFML law and regulation. Any optional riders and/or features which may be available may incur additional costs. Plan documents are the final arbiter of coverage.

Guardian’s Group Short and Long Term Disability Insurance is underwritten and issued by The Guardian Life Insurance Company of America, New York, NY. Products are not available in all states.  Policy limitations and exclusions apply. Optional riders and/or features may incur additional costs.

GUARDIAN® is a registered trademark of The Guardian Life Insurance Company of America.

2021-126097 20230930