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Home Office | Life and Disability | Annuities | Group Benefits | Equities | Employee Retirement Plans | Guardian Trust
Home Office Service Center
Customer Service
The Guardian Life Insurance Company of America
7 Hanover Square
Customer Service, H-6-D
New York, NY 10004
Main Number: 1-212-598-8000
Marketing and Sales: 1-866-425-4542
Consumer Complaints
The Guardian Life Insurance Company of America
7 Hanover Square
Guardian Compliance, H-23-N
New York, NY 10004
Attn: Consumer Complaints
marketcc@glic.com
Life and Disability Service Center
1-800-441-6455
Hours: Call from 8:00am to 6:00pm, Monday-Friday, EST
Guardian Life & Disability
IMCCC
3900 Burgess Place
Bethlehem, PA 18017
Fax: 610-807-2724
Email: imsa_call_center@glic.com
Variable (PAL)
Park Avenue Variable Life Admin.
3900 Burgess Place
Bethlehem, PA 18017
Fax: 610-807-2940
Email: park_avenue_variable_life_adm@glic.com
Guardian Insurance & Annuity (GIAC) Service Center
Call Center: 1-800-221-3253
Hours: Call from 8:30am to 7:00pm, Monday-Friday, EST
Customer Service Representative
To speak with a customer service representative press Option 1 and then 0
For Account Balances
Press Option 1 and then 1 for automated account information
For Automated Unit Value
Press Option 2
Guardian Insurance & Annuity Co. (GIAC)
P.O. Box 26210
Variable Products Department
Lehigh Valley, PA 18002-6210
or
3900 Burgess Place
Department 3 South
Bethlehem, PA 18017
Fax: 1-610-807-6083 or 1-610-807-7841
First Commonwealth Dental
DHMO
1-866-494-4542
PPO
1-866-302-4542
Group Customer Response Unit
Group Benefits Service Center: Northeast Regional Office
Guardian Customer Response Unit
P.O. Box 26055
Lehigh Valley, PA 18002
or
3900 Burgess Place
Bethlehem, PA 18017
Member Services (Employee Medical Benefits)
Call Center: 1-800-685-4542
Hours: Call from 8:00am to 6:00pm, Monday-Friday, EST
Group Broker and Planholder Services
Call Center: 1-888-278-4542
Hours: Call from 8:00am to 5:00pm, Monday-Friday, EST
Email: crunro@glic.com
Group Benefits Service Center: Midwest Regional Office
Guardian Customer Response Unit
P.O. Box 8008
Appleton, WI 54912-8730
or
2300 E. Capitol Drive
Appleton, WI 54912-8730
Member Services (Employee Medical Benefits)
Call Center: 1-800-873-4542
Hours: Call from 7:00am to 6:00pm, Monday-Friday, CST
Group Broker and Planholder Services
Call Center: 1-800-627-4200
Hours: Call from 7:00am to 4:30pm, Monday-Friday, CST
Email: ecrumro@glic.com
Group Benefits Service Center: Western Regional Office
Guardian Customer Response Unit
777 East Magnesium Rd.
Spokane, WA 99208
Dental Member Services (Group Plans-Nationwide)
Call Center: 1-800-541-7846
Hours: Call from 6:00am to 5:00pm, Monday-Friday, PST
Group Broker and Planholder Services
Call Center: 1-800-459-9401
Hours: Call from 7:00am to 4:30pm, Monday-Friday, PST
Email: cruwro@glic.com
Guardian Investor Services,LLC (GIS) Service Center
Call Center: 1-800-221-3253
Sales Desk, Marketing Support choose Option 4
Hours: Call from 9:00am to 7:00pm, Monday-Friday, EST
Park Avenue Department choose Option 3
Hours: Call from 8:00am to 5:00pm, Monday-Friday, CST
Annuity Administration Department choose Option 1
Hours: Call from 8:30am to 7:00pm, Monday-Friday, EST
Equity Sales & Marketing
7 Hanover Square
19-E
New York, NY 10004
Fax: 212-919-2278/9
Employee Retirement Plans Service Center
Call Center: 1-800-847-4015
Hours: Call from 8:00am to 7:30pm, Monday-Friday and 9:00am to 1:00pm Saturday, EST
Retirement Solutions - Group
P.O. Box 26280
Lehigh Valley, PA 18002-6280
or
3900 Burgess Place
3 South
Bethlehem, PA 18017
Fax:610-807-6900
Call Center: 1-800-511-5801
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